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Account Management

18 Articles
  • Invest responsibly: Recommended account management practices
  • Identity Verification
  • I have lost or need to update my phone or 2-factor authentication device

Buys & Sells

18 Articles
  • How do I buy digital currency?
  • How do I sell or "cash out" my digital currency?
  • Limits and Account Levels

Payment Methods

18 Articles
  • Payment Methods for US Customers
  • Payment Methods for European Customers
  • Payment Methods for UK Customers

Wallet Services

22 Articles
  • Supported Digital Currencies
  • How do I send digital currency to another wallet?
  • How do I receive digital currency from another wallet?

Digital Currency

21 Articles
  • What is Bitcoin?
  • What is Ethereum?
  • What is Litecoin?

Security

21 Articles
  • How can I make my account more secure?
  • Is Coinbase regulated?
  • How is my bank account information protected?

Merchant Services

10 Articles
  • How do I accept bitcoin payments on my website?
  • What fees does Coinbase charge for merchant processing?
  • Do you provide a shopping cart plugin for my store?

Coinbase Mobile App

7 Articles
  • How do I verify my phone number when using the mobile app?
  • How do I verify my identity when using the mobile app?
  • How do I add a payment method when using the mobile app?

Other Topics

28 Articles
  • Coinbase Tax Resource Center
  • 1099-K Tax Forms FAQ for Coinbase Pro, Prime, Merchant
  • What is Coinbase?

Privacy

3 Articles
  • What is the GDPR?
  • GDPR: How to Access Information
  • GDPR: Data request FAQ

Contact Support

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Popular Articles

  • Identity verification

    As a regulated financial services company operating in the US, we are required to identify customers on our platform. Read on for more information on ID verification.

  • I lost or need to update my phone or 2-factor authentication device

    Troubleshooting and recovery steps for the various 2-factor authentication (2FA) options provided by Coinbase.

  • How long does a purchase or deposit take to complete?

    Coinbase generally makes your funds available in your account as soon as we receive payment. Since Coinbase partners with various payment service providers in different geographic regions, the timing will vary according to your location and payment method used.

  • Payment Methods for US Customers

    Coinbase supports a variety of payment methods for US customers to buy and sell digital currencies, including bank transfers, debit cards, and wires.

  • Where is my wallet address?

    You can find your wallet address from the Advanced menu by clicking on the drop-down arrow next to your name, located near the top right corner of any page.

  • How do I send digital currencies to an external wallet?

    To send bitcoin or ether, click the Send/Receive link on the left sidebar of any page. You'll be brought to a page that lets you send bitcoin or ether to any email or wallet address.

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