How can I contact Coinbase Support?

Oct 18, 2017
Security Notice: Coinbase Support will NEVER ask you to share your password or 2-factor authentication codes, or request that you install remote login software on your computer. If anyone claiming to be associated with Coinbase Support requests this information, immediately notify trust@coinbase.com.

You can contact us in several ways:

Email

Submit a request here. For the fastest resolution, please:
  1. Submit your request using the email address you use to sign in to Coinbase
  2. Choose the most relevant category and sub-category
  3. Provide as much detail as possible regarding your issue
 

Twitter

We use Twitter to provide status updates regarding Coinbase products. 

For security and privacy reasons, we're unable to assist with account-specific issues via Twitter. Please submit an email request for inquiries specific to your account.

 

Phone

Phone agents are available to assist if you believe your account has been accessed without your authorization. Phone agents are also available to assist with general inquiries about Coinbase and your Coinbase account. 

For security purposes, phone agents are unable to assist with account-specific inquiries such as order status, specific digital currency transactions, or your account history. If you require assistance with these types of issues, please submit an email request.

Phone hours of operation:
Monday - Friday, 8 AM to 5 PM Pacific Time Zone

+1 (888) 908-7930

Still can't find what you're looking for?

Submit A Request