Coinbase

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+1 888 908-7930 (US/Intl)
0808 168 4635 (UK)

Identity verification

As a regulated financial services company operating in the US, we are required to identify customers on our platform. Read on for more information on ID verification.

I lost or need to update my phone or 2-factor authentication device

Troubleshooting and recovery steps for the various 2-factor authentication (2FA) options provided by Coinbase.

How long does a purchase or deposit take to complete?

Coinbase generally makes your funds available in your account as soon as we receive payment. Since Coinbase partners with various payment service providers in different geographic regions, the timing will vary according to your location and payment method used.

Payment Methods for US Customers

Coinbase supports a variety of payment methods for US customers to buy and sell digital currencies, including bank transfers, debit cards, and wires.

Where is my wallet address?

You can find your wallet address from the Advanced menu by clicking on the drop-down arrow next to your name, located near the top right corner of any page.

How do I send digital currencies to an external wallet?

To send bitcoin or ether, click the Send/Receive link on the left sidebar of any page. You'll be brought to a page that lets you send bitcoin or ether to any email or wallet address.