GDPR: How to Access Information

We have made it simple for you to submit requests for your data. To protect your security, you will need to be logged in to your Coinbase account and have access to your 2-factor authenticator to access account settings. If you are unable to access your account or have lost your authenticator device, click here to submit a ticket. Please note for Coinbase Pro customers, you will need to use the Coinbase Pro website rather than the mobile app to access your data.

To access your data, you will need to:

  1. Log into your account. 
  2. Navigate to the Settings tab, 
  3. Select Privacy Rights. You will need your 2-factor-authentication device to access this page.
  4. Under Exercise privacy rights you will see 6 sections. Please select the data type(s) that you wish to submit a request for.
You will receive a confirmation email with 24 hours of submitting your request through your Coinbase account. Please allow up to 30 days to process your request. 

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